Overview:
Our Client, known for their exponential growth and the latest technological advancements, is searching for a Service Coordinator in Phoenix!
Job Duties and Position Responsibilities:
- Dispatching and administrative duties required to receive, screen, record, prioritize, assign and complete requests made by customers
- Provides support and guidance to service personnel who perform routine services including installation, maintenance, and repair
- Oversees daily interactions with customers, handles any complaints or questions, and reports to the store or company manager
- Monitor and inspection scheduling, escalating issues to supervisors and technicians as needed
- Reassign work as needed, make judgement calls based upon current projects and priorities, and handle billing process
Education Qualifications:
- Bachelor’s degree in industry preferred but not required
Experience Qualifications:
- Must have 3 years administrative experience
- Must have the ability to analyze, effectively communicate, and have strong administration skills
- Customer service mindset and strong interpersonal skills
Benefits Offered:
- Competitive compensation package
- Healthcare Benefits/Retirement Plan