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Service Coordinator

Phoenix, Arizona
Our Client, known for their exponential growth and the latest technological advancements, is searching for a Service Coordinator in Phoenix!  
Job Duties and Position Responsibilities: 
  • Dispatching and administrative duties required to receive, screen, record, prioritize, assign and complete requests made by customers
  • Provides support and guidance to service personnel who perform routine services including installation, maintenance, and repair
  • Oversees daily interactions with customers, handles any complaints or questions, and reports to the store or company manager
  • Monitor and inspection scheduling, escalating issues to supervisors and technicians as needed
  • Reassign work as needed, make judgement calls based upon current projects and priorities, and handle billing process
Education Qualifications:
  • Bachelor’s degree in industry preferred but not required
Experience Qualifications:
  • Must have 3 years administrative experience
  • Must have the ability to analyze, effectively communicate, and have strong administration skills
  • Customer service mindset and strong interpersonal skills
Benefits Offered:
  • Competitive compensation package 
  • Healthcare Benefits/Retirement Plan 

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