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Vice President of Service Sales
MO, IL, TX, CO, IN, AZJob Title: Vice President of Sales
Location: Denver, Kansas City, St. Louis, Phoenix, Houston, Indianapolis
Position Overview:
The Vice President of Sales will be a dynamic leader responsible for scaling our service operations across multiple geographies, driving sales growth, and enhancing customer relationships through a robust, standardized services sales framework. This role requires a seasoned executive with a proven track record in expanding regional and/or national sales teams, setting strategic direction, and building long-term customer loyalty through continuous service and maintenance solutions.
Key Responsibilities:
Location: Denver, Kansas City, St. Louis, Phoenix, Houston, Indianapolis
Position Overview:
The Vice President of Sales will be a dynamic leader responsible for scaling our service operations across multiple geographies, driving sales growth, and enhancing customer relationships through a robust, standardized services sales framework. This role requires a seasoned executive with a proven track record in expanding regional and/or national sales teams, setting strategic direction, and building long-term customer loyalty through continuous service and maintenance solutions.
Key Responsibilities:
- Strategic Sales Growth:
- Develop and execute a comprehensive sales strategy to expand service across multiple regions.
- Identify and penetrate new markets while increasing market share in established territories.
- Forecast sales projections, set performance targets, and ensure the team meets or exceeds goals.
- Team Leadership and Expansion:
- Hire, mentor, and lead a high-performing team of Regional Sales Directors across various geographies (10-12 sales reps currently)
- Implement a structured onboarding and training program to equip regional sales leaders with the skills and knowledge required for success.
- Foster a culture of collaboration, accountability, and continuous improvement across the sales organization.
- Standardization and Process Optimization:
- Establish standard operating procedures (SOPs), sales scripts, and language guidelines to ensure consistency in customer interactions and service quality.
- Develop and implement standardized sales reporting and performance tracking to enable data-driven decision-making.
- Regularly assess and refine processes for maximum efficiency, scalability, and alignment with company goals.
- Customer Retention and Maintenance Programs:
- Develop and oversee comprehensive customer retention strategies to enhance long-term relationships and increase repeat business.
- Create tailored maintenance programs that add value, address customer needs, and reinforce service excellence.
- Continuously gather and act upon customer feedback to improve service offerings and enhance customer satisfaction.
- Bachelor’s degree in Business, Sales, Marketing, or a related field
- 10+ years of experience in sales leadership roles, with a strong focus on service expansion and multi-regional operations.
- Demonstrated success in building and leading sales teams across various geographies.
- Proven track record of developing and implementing standardized processes to drive consistency and efficiency.