Overview: A Manufacturers’ Representative with over 85 years of experience serving the commercial plumbing industry in the Pacific Northwest. Our core function is to support our vendors with efforts to drive specification support and work with our trade associates at wholesale and contractor levels. This is a hands-on sales position and plays an important strategic role as part of our 5-state executive team. It involves preparing and delivering technical presentations, explaining products to customers in the office and in the field, helping clients be successful with their plumbing projects, closing the sale and building repeat business, and sharing what’s successful to be leveraged across the larger team.
Role includes:
Promoting our brand in the market to include company depth of experience, product offering, and knowledgebase
Having a good understanding of all product lines, and being an expert on select products
Knowing how to prioritize and selectively nurture sales opportunities and bring them to a close
Having the mindset of:
A student, managing your resources (and sometimes lacking resources) to become an expert
A teacher, conveying relevant product information on a timely basis, such that helps customers achieve project success
A relationship builder of strong and long-term connections
A diplomat, managing complex and sometime competing objectives and relationships
A problem solver, anticipating and resolving conflict before it occurs, when possible, and when it’s unavoidable, run directly to problems (vs hiding) with your sleeves rolled up ready to jump into the fray
A team player/manager, collaborating with and managing available resources for a seamless successful solution for both factory vendor and our mutual customers
Market Segment:
Owners, Architects, and Engineers:
Support their design effort with the appropriate products
Anticipate problems that may occur in the field during construction
Educate why our products belong in their specifications