The General Manager is responsible for managing the day-to-day operations of the Tidewater region. General Manager is also responsible for developing business plans, attaining sales goals, delivering great customer service, and growing revenue.
Duties/Responsibilities:
P&L responsibility for Tidewater Region.
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
Participates in community activities to promote the organization and to build goodwill.
Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
Leads revenue growth strategy and execution.
Works with the other members of the leadership team to drive overall business strategy.
Builds the team to support financial and performance objectives.
Maintains acute awareness of market and industry trends.
Develops relationships with new customer targets.
Represents the company with clients, architects, consultants, property managers, building owners, and GCs.
Develops relationships with the company clients you engage.
Maintains and grows client portfolio with new and existing customers.
Participates in customer acquisition and customer target strategy.
Other tasks as required
Required Skills/Abilities:
Demonstrated leadership ability along with the ability to get results through others.
Proven track record of building strong relationships across organizational boundaries, overcoming challenging cross-functional issue sand the ability to lead/influence others.
Excellent leadership and management skills.
Excellent sales, customer service, and interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Spanish Speaking preferred.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Bachelor’s degree or five years of relative experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.