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General Manager

Norfolk, Virginia
Job Summary:
  • The General Manager is responsible for managing the day-to-day operations of the Tidewater region. General Manager is also responsible for developing business plans, attaining sales goals, delivering great customer service, and growing revenue.

Duties/Responsibilities:
  • P&L responsibility for Tidewater Region.
  • Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
  • Participates in community activities to promote the organization and to build goodwill.
  • Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
  • Leads revenue growth strategy and execution.
  • Works with the other members of the leadership team to drive overall business strategy.
  • Builds the team to support financial and performance objectives.
  • Implements software and IT initiatives.
  • Set clear goals and objectives for the team.
  • Evaluates subordinates, providing constructive feedback.
  • Maintains acute awareness of market and industry trends.
  • Develops relationships with new customer targets.
  • Represents the company with clients, architects, consultants, property managers, building owners, and GCs.
  • Develops relationships with the company clients you engage.
  • Maintains and grows client portfolio with new and existing customers.
  • Participates in customer acquisition and customer target strategy.
  • Other tasks as required

Required Skills/Abilities:
  • Demonstrated leadership ability along with the ability to get results through others.
  • Proven track record of building strong relationships across organizational boundaries, overcoming challenging cross-functional issue sand the ability to lead/influence others.
  • Excellent leadership and management skills.
  • Excellent sales, customer service, and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks, delegating when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Spanish Speaking preferred.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:
  • Bachelor’s degree or five years of relative experience

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.

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